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    MT 475

    MT 475

    MT 475: OUTCOMES ASSESSMENT AND QUALITY MANAGEMENT

    Kaplan University Online

    In this course, students will learn how to analyze and evaluate Total Quality Management (TQM) principles and Continuous Quality Improvement (CQI) processes in organizations. Students will compare appropriate total quality tools and performance measures, and examine leadership and teamwork in the business environment.

    Quarter Credit Hours: 6 Prerequisite: MT 302

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