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    AB 206

    AB 206

    AB 206: HOTEL MANAGEMENT AND OPERATIONS

    Kaplan University Online

    In this course, students learn how management techniques can increase front office efficiency and customer sales. Topics include yield management techniques, the latest computer technology, and team-building skills. Students learn how front office activities and functions affect other departments, as well as how to manage the front office to ensure that the property's goals are met.

    Quarter Credit Hours: 5 Prerequisite: None

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